Raw reactions without the rhetoric. You sense from the early footage that the intended documentary would have been forgettable. Though, with that bypassed and the events unfolding this becomes riveting. The narration is quite good, but also a little intrusive. The parade of disbelieving and bewildered faces speak for themselves and that footage, rather than some of the wow moments, is what truly lingers.

It's impossible that with all the amazing inside coverage, a bad documentary could come from it. This isn't bad but those brothers certainly tried hard to ruin it. It was nice having a more personal view of the events, but the obvious manipulative editing and dull as dirt bookends keep this from having as strong as emotional reaction on me as it could have. Not the best documentary on the subject.

Pretty moving when I watched this when it first aired. Some really harrowing footage.

Forget the dramatizations. This is all real.

Boring documentary.

It's hard to critick this. The documentary on its own is almost based on 'luck' so for artistic and journalisting input only the editing counts. Also the intro by De Niro was not really necessary. ... But still, this is one of the documentaries that doens't try to be a tearjerker and gives an objective and closer look of what happened on 9/11. (I hope I'm not being too cold in this review)