no email notifications on forum posts
- andr
- Posts: 36
- 1785 Ratings
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- Joined: Fri Apr 22, 2016 6:35 am
no email notifications on forum posts
I do not receive any email notifications on new posts in the forum. "Subscribing" to a topic does not help: still no notification when a new post added to the thread.
- mpowell
- Posts: 3851
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- Joined: Fri Sep 09, 2005 10:22 am
Re: no email notifications on forum posts
Okay, thanks for reporting this... we'll check it out and let you know what we find.
- mpowell
- Posts: 3851
- 1201 Ratings
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- Joined: Fri Sep 09, 2005 10:22 am
Re: no email notifications on forum posts
We can't reproduce this -- the emails seem to send out just fine, when we test the functionality. Are you certain they're not ending up in your spam folder? Also, is anyone else experiencing this problem?
- andr
- Posts: 36
- 1785 Ratings
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- Joined: Fri Apr 22, 2016 6:35 am
Re: no email notifications on forum posts
No, I do not receive them. I also double-checked my Spam folder and did not find them.
- mpowell
- Posts: 3851
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- Joined: Fri Sep 09, 2005 10:22 am
Re: no email notifications on forum posts
Okay, I'll see if we can increase the debug level, and determine where these emails are ending up. In general, though, you're getting other emails from Criticker? It's just the forum replies which aren't coming through?
- andr
- Posts: 36
- 1785 Ratings
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- Joined: Fri Apr 22, 2016 6:35 am
Re: no email notifications on forum posts
Yes, I receive "Criticker.com Personal Updates" once per two weeks.
- mpowell
- Posts: 3851
- 1201 Ratings
- Your TCI: na
- Joined: Fri Sep 09, 2005 10:22 am
Re: no email notifications on forum posts
Alright, we've increased debugging and we'll keep our eye on things to see why you're not getting these emails.