no email notifications on forum posts

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andr
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no email notifications on forum posts

Post by andr »

I do not receive any email notifications on new posts in the forum. "Subscribing" to a topic does not help: still no notification when a new post added to the thread.

mpowell
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Re: no email notifications on forum posts

Post by mpowell »

Okay, thanks for reporting this... we'll check it out and let you know what we find.

mpowell
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Re: no email notifications on forum posts

Post by mpowell »

We can't reproduce this -- the emails seem to send out just fine, when we test the functionality. Are you certain they're not ending up in your spam folder? Also, is anyone else experiencing this problem?

andr
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Re: no email notifications on forum posts

Post by andr »

No, I do not receive them. I also double-checked my Spam folder and did not find them.

mpowell
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Re: no email notifications on forum posts

Post by mpowell »

Okay, I'll see if we can increase the debug level, and determine where these emails are ending up. In general, though, you're getting other emails from Criticker? It's just the forum replies which aren't coming through?

andr
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Re: no email notifications on forum posts

Post by andr »

Yes, I receive "Criticker.com Personal Updates" once per two weeks.

mpowell
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Re: no email notifications on forum posts

Post by mpowell »

Alright, we've increased debugging and we'll keep our eye on things to see why you're not getting these emails.

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