I was a recurring monthly supporter. It stopped and I can't seem to reactivate it.
- morphinapg
- Posts: 19
- 1640 Ratings
- Your TCI: na
- Joined: Tue Mar 12, 2019 1:07 pm
I was a recurring monthly supporter. It stopped and I can't seem to reactivate it.
I've tried both with card and paypal and neither seem to work. They both act like they're authenticating the purchase and then nothing happens.
- mpowell
- Posts: 3853
- 1201 Ratings
- Your TCI: na
- Joined: Fri Sep 09, 2005 10:22 am
Re: I was a recurring monthly supporter. It stopped and I can't seem to reactivate it.
Hey there, would you be able to give it another shot now? We've cleared the old information out of our payment gateway.
Thanks so much for helping to support Criticker!
Thanks so much for helping to support Criticker!
- morphinapg
- Posts: 19
- 1640 Ratings
- Your TCI: na
- Joined: Tue Mar 12, 2019 1:07 pm
- lineuphere
- Posts: 10
- 4055 Ratings
- Your TCI: na
- Joined: Mon Jun 27, 2011 4:54 am
Re: I was a recurring monthly supporter. It stopped and I can't seem to reactivate it.
Same issue for me. Trying multiple ways to apply monthly support, but it's not working.
- mpowell
- Posts: 3853
- 1201 Ratings
- Your TCI: na
- Joined: Fri Sep 09, 2005 10:22 am
Re: I was a recurring monthly supporter. It stopped and I can't seem to reactivate it.
Thanks so much for helping support the site! We've seen some issues with our payment gateway, with returning users and different methods of payment.lineuphere wrote: ↑Mon Nov 30, 2020 1:48 amSame issue for me. Trying multiple ways to apply monthly support, but it's not working.
I've gone ahead and cleared out those details, so you should be able to try again.
We really appreciate the support!!