Cannot edit a review and forum on mobile site bug

Encounter an error, or something which isn't working correctly? Please, let us know
td888
Posts: 836
3955 Ratings
Your TCI: na
Joined: Thu Jul 12, 2007 10:44 am

Cannot edit a review and forum on mobile site bug

Post by td888 »

I've made a review for Legion (2017-) TV Series, but when I want to edit the review I can only change the score, not the review itself. I want to change some lines.

Also, on mobile (android-chrome) I cannot log-in to the forum. I'm logged into Critcker itself, but when I click the forum links it shows me logged out.

mpowell
Posts: 3853
1201 Ratings
Your TCI: na
Joined: Fri Sep 09, 2005 10:22 am

Re: Cannot edit a review and forum on mobile site bug

Post by mpowell »

That's strange about the forum, since there should be no session-handling differences for mobile. We'll try and reproduce it, though.

And we'll also take a look at the problem with mini-reviews on mobile, and update here once it's fixed.

td888
Posts: 836
3955 Ratings
Your TCI: na
Joined: Thu Jul 12, 2007 10:44 am

Re: Cannot edit a review and forum on mobile site bug

Post by td888 »

Both issues seem to be resolved. Thanks!

Luna6ix
Posts: 501
4609 Ratings
Your TCI: na
Joined: Sat May 17, 2008 3:26 pm

Re: Cannot edit a review and forum on mobile site bug

Post by Luna6ix »

I've just run across this problem too. On a phone, trying to change the text in my mini-review for trainspotting. I can change others.

Luna6ix
Posts: 501
4609 Ratings
Your TCI: na
Joined: Sat May 17, 2008 3:26 pm

Re: Cannot edit a review and forum on mobile site bug

Post by Luna6ix »

I'm still unable to edit my review for trainspotting

mpowell
Posts: 3853
1201 Ratings
Your TCI: na
Joined: Fri Sep 09, 2005 10:22 am

Re: Cannot edit a review and forum on mobile site bug

Post by mpowell »

We made some progress on this bug, which might be the weirdest we've ever seen on Criticker. We narrowed down the problem to a specific phrase that triggers our Security protocols. That phrase is ". aside from". If this is included in a mini-review, the page refuses to load, and actually might lock you out for 15 minutes.

Of course, that's a fairly common phrase, so we're working hard on tweaking the security protocols to allow it. We're actually enlisting the help of our hosting provider. I have absolutely no idea why that phrase is more suspicious than others. "Aside frum" actually works, but change that "u" to an "o" and the system raises an eyebrow.

In the meantime, a possible work around is to reword your mini-review to remove that phrase. Bizarre... but that did the trick when we were testing.

UPDATE! I think we got this fixed! Once we understood the problem, it was easy enough. Please feel free to use the phrase "aside from" in any mini-review you want!

Luna6ix
Posts: 501
4609 Ratings
Your TCI: na
Joined: Sat May 17, 2008 3:26 pm

Re: Cannot edit a review and forum on mobile site bug

Post by Luna6ix »

Thank you. I got my review edited.

livelove
Posts: 759
67 Ratings
Your TCI: na
Joined: Thu Sep 17, 2015 9:36 pm

Re: Cannot edit a review and forum on mobile site bug

Post by livelove »

lol, funniest bug ever :D
What was the mystery/solution ?

mpowell
Posts: 3853
1201 Ratings
Your TCI: na
Joined: Fri Sep 09, 2005 10:22 am

Re: Cannot edit a review and forum on mobile site bug

Post by mpowell »

Basically, there are advanced security protocols on our server that recognize certain strings as potentially malicious and block specific behaviors. We're cleaning them up as we find them, while trying not to disable them entirely!

livelove
Posts: 759
67 Ratings
Your TCI: na
Joined: Thu Sep 17, 2015 9:36 pm

Re: Cannot edit a review and forum on mobile site bug

Post by livelove »

Thanks.
If it were executable code, I would understand.
But how can pure text (which is only displayed and not executed) be malicious ?
Do these security protocols not distinguish between code and content ?

Post Reply