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Missing stars

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Missing stars

Postby Luna6ix » Sat Jul 07, 2018 5:59 am

Less than a week ago I took note of having 1990 something stars, because I was approaching a goal of mine to finally get 2000. Today, the site tells me I have 1850 stars. I don't recall the number of different movies starred.

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Joined: Fri Sep 09, 2005 10:22 am

Re: Missing stars

Postby mpowell » Sat Jul 07, 2018 9:20 am

The only thing I can imagine which would cause a user's stars to decrease, is if someone who gave you a star deleted their account. In that case, we remove every bit of data connected to that user's account, which includes starred reviews.

Just to be safe, we've made a snapshot of your starred reviews. If you see them decrease again, let us know and we'll be able to see exactly which ones are missing, and then will try to identify why.

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