supporter but no regeneration (yet)

Wondering how Criticker works, or have a question that doesn't seem to fit under requests or bugs?
Ooops
Posts: 2
51 Ratings
Your TCI: na
Joined: Wed Aug 16, 2023 11:04 pm

supporter but no regeneration (yet)

Post by Ooops »

Hi.

I've recently (2 days ago) become a supporter, mainly because I was interested in frequent refresh of my PSI's, yet I still see "Last Full Regeneration: Never".

Is this a normal delay for new people, in which case I have no problem waiting a bit longer, or a bug ?

Poydflink
Posts: 3
506 Ratings
Your TCI: na
Joined: Wed Aug 29, 2007 1:22 am

Re: supporter but no regeneration (yet)

Post by Poydflink »

I also did a request today for full regen and it's at least taking longer than usual.

90sCoffee
Posts: 173
2243 Ratings
Your TCI: na
Joined: Sun Feb 17, 2013 5:15 pm

Re: supporter but no regeneration (yet)

Post by 90sCoffee »

Where do you see the 'last full regen' session.
Poydflink wrote:
Thu Aug 24, 2023 3:04 pm
I also did a request today for full regen and it's at least taking longer than usual.
Didn't work for me either.

stsakiri4
Posts: 9
331 Ratings
Your TCI: na
Joined: Fri Oct 06, 2017 6:45 am

Re: supporter but no regeneration (yet)

Post by stsakiri4 »

Same issue here. I paid for full gen and the tcis were not updated

mpowell
Posts: 3899
1201 Ratings
Your TCI: na
Joined: Fri Sep 09, 2005 10:22 am

Re: supporter but no regeneration (yet)

Post by mpowell »

Yikes, we're sorry about this guys! I'm taking a look now into what might be going on here. I'll definitely get these run for you all individually, and we'll get it fixed up so that it works daily, on an on-going basis.

mpowell
Posts: 3899
1201 Ratings
Your TCI: na
Joined: Fri Sep 09, 2005 10:22 am

Re: supporter but no regeneration (yet)

Post by mpowell »

Alright, I found the error.

It was a typo introduced on August 21st, which was preventing the daily Sponsor tasks from running at all. And it was failing in a way that didn't produce an error message, so we weren't alerted to it.

We've fixed it now, and today the sponsor tasks should complete successfully. I'll keep an eye on it to make sure, and also credit all of your sponsorships with an extra week to help make up for this!

Poydflink
Posts: 3
506 Ratings
Your TCI: na
Joined: Wed Aug 29, 2007 1:22 am

Re: supporter but no regeneration (yet)

Post by Poydflink »

Thank you for the quick support!!

Poydflink
Posts: 3
506 Ratings
Your TCI: na
Joined: Wed Aug 29, 2007 1:22 am

Re: supporter but no regeneration (yet)

Post by Poydflink »

mpowell wrote:
Fri Aug 25, 2023 8:02 am
Alright, I found the error.

It was a typo introduced on August 21st, which was preventing the daily Sponsor tasks from running at all. And it was failing in a way that didn't produce an error message, so we weren't alerted to it.

We've fixed it now, and today the sponsor tasks should complete successfully. I'll keep an eye on it to make sure, and also credit all of your sponsorships with an extra week to help make up for this!
Wait, does this affect game PSIs? Mine seem to not have changed at all.

Post Reply